Online Course Agreement

ROB CYBER LLC
ONLINE COURSE AGREEMENT
Effective January 1, 2026
(Applies to 21 DAY CYBER and all other courses offered at robcyber.com)

STUDENT-FRIENDLY SUMMARY

(Plain-English overview. Not a replacement for the full Online Course Agreement. The complete and legally binding Online Course Agreement appears immediately after this summary.)

What You’re Getting

When you enroll, you receive access to the 21 DAY CYBER course and/or any other free or paid courses offered at robcyber.com. These programs provide self-paced cybersecurity and IT education, which may include videos, labs, virtual machines, downloadable materials, optional community access, optional certifications, and optional capstone projects.

Despite course names that include numbers or timeframes, all training is go-at-your-own-pace. Most students take longer than 21 days to complete training and to become competitive for job interviews. Course names are branding only and do not guarantee timelines or outcomes.

Access & Availability

“Lifetime access” means access for the life of Rob Cyber Academy, not your lifetime. If the academy permanently closes, you will receive 90 days to access and download available course materials.

Platform access may be interrupted due to maintenance, updates, technical issues, cybersecurity incidents, or third-party platform issues. There is no guaranteed uptime or service-level agreement.

Payments, Refunds & Billing

Some programs include a 7-Day Money-Back Guarantee. Refunds must be requested through the online support request form inside the student portal, following the process explained in the course orientation module and within the refund window.

Refunds are not available after policy violations, abuse, excessive content consumption, or chargebacks. Payment plans must be completed as agreed, and your payment information may be stored securely to process future installments.

What This Course Does NOT Guarantee

• No job, income, or employment guarantees
• No guaranteed interview eligibility or timeline
• No guarantee labs mirror real-world or employer systems
• No guarantee content is error-free or always current

Your results depend entirely on your effort, background, experience, and consistency

Cybersecurity Responsibility (Very Important)

Cybersecurity skills are dual-use, meaning they can be used legally or illegally. Training is provided for defensive and educational purposes only.

You are fully responsible for how you use what you learn. Rob Cyber LLC is not responsible for misuse, damages, investigations, legal consequences, or third-party claims arising from your actions.

Your Devices, Data & Labs

You are responsible for your own computer, internet connection, and device security. Only official course curriculum downloads are provided by Rob Cyber LLC.

Data inside virtual machines or labs is only guaranteed for up to one (1) year from enrollment and may be deleted afterward. You are responsible for backing up your own work and files.

Community Rules

Community access is optional and not guaranteed. Harassment, spam, solicitation, promotion, or disruptive behavior is not allowed. Violations may result in removal from the community or termination of access without refund.

Legal Basics (Short Version)

• Disputes must be resolved through binding arbitration, not lawsuits
• No class actions or jury trials
• Liability is limited to the amount you paid
• Misuse of the course can make you responsible for damages and legal fees
• Rob Cyber LLC may refuse service or terminate access for violations

Agreement Acceptance

By clicking “Start The Course,” “Join The Academy,” “Start Free Course,” or any other enrollment or access button, you confirm that you have read, understood, and agreed to be legally bound by the full Online Course Agreement below.

FULL ONLINE COURSE AGREEMENT

1. Parties

This Online Course Agreement (“Agreement”) is entered into by and between Rob Cyber LLC, doing business as Rob Cyber Academy (“Provider,” “Company,” “we,” “us,” or “our”), and the individual enrolling in, accessing, or using any of the Provider’s online training programs (“Student,” “you,” or “your”).

This Agreement governs access to and participation in the Provider’s online training programs and applies to all students, participants, users, and purchasers. The Provider operates its programs through its website(s), learning platforms, and associated services.

The Student affirms that they are at least eighteen (18) years of age at the time of enrollment and that they have the legal capacity to enter into a binding contract. This Agreement applies regardless of payment method, enrollment path, or promotional offer used by the Student.

2. Program Identification & Scope

This Agreement governs enrollment in and access to the 21 DAY CYBER online training course and any other free or paid courses, programs, trainings, or educational materials offered by the Provider (collectively, the “Programs”).

The Programs are delivered online and are designed as self-paced cybersecurity and IT education offerings. Program content may include, without limitation, instructional videos, labs, virtual machines, downloadable materials, community access, academy-issued certifications, and optional capstone projects.

The structure, curriculum, features, content, and delivery methods of the Programs are determined solely by the Provider. The Provider reserves the right, at its discretion, to modify, update, replace, suspend, or remove any Program or Program content at any time.

Enrollment in a Program grants the Student a limited right to access the applicable Program(s) subject to full compliance with all terms and conditions of this Agreement.

3. Agreement Acceptance & Binding Effect

This Agreement constitutes a legally binding contract between the Student and Rob Cyber LLC. By enrolling in, accessing, or using any Program, the Student agrees to be bound by this Agreement in its entirety.

3.1 Methods of Acceptance

The Student accepts this Agreement by completing enrollment or registration, submitting full or partial payment, clicking an “I Agree,” “Accept,” or similar checkbox, accessing course content, platforms, virtual labs, or community spaces, or continuing to access or use the Programs after notice of updated terms.

3.2 Electronic Acceptance

The Student agrees that electronic acceptance constitutes valid legal consent and waives any claim that this Agreement is unenforceable due to the absence of a physical signature. The Student further agrees that electronic records and electronic acceptance satisfy any legal requirement that agreements be in writing.

3.3 Acknowledgment of Review & Due Diligence

The Student acknowledges having had the opportunity to review this Agreement in full, review Program descriptions, curriculum outlines, and disclosures, ask questions prior to enrollment, and seek independent legal or professional advice if desired. The Student expressly acknowledges and agrees that they have independently researched, reviewed, and thoroughly vetted the online training programs offered at robcyber.com prior to enrollment. The Student affirms that enrollment was made voluntarily based on their own independent evaluation.

3.4 Non-Reliance on External Statements

The Student agrees that this Agreement supersedes and controls over all marketing or sales pages, emails, webinars, presentations, testimonials, reviews, social media content, affiliate or third-party promotions, and any verbal or written statements not expressly included in this Agreement. The Student further agrees that they did not rely on any earnings or income representations, job placement promises, timelines, guarantees, outcome assurances, or statements made by affiliates or third parties.

3.5 Affiliate Promotions

The Student acknowledges that the Provider may engage independent affiliates to promote the Programs. The Student agrees that affiliates are not agents, employees, or representatives of the Provider and have no authority to make binding representations on the Provider’s behalf. Any affiliate statements that conflict with this Agreement are void and unenforceable.

3.6 Binding Effect & Survival

This Agreement is binding upon the Student only. The Student’s acceptance of and obligations under this Agreement shall survive any refund requests, account suspension or termination, completion of any Program, expiration of access, or closure of the Academy.

3.7 Updates & Modifications

The Provider reserves the right to modify this Agreement at any time. Updated terms shall be effective upon posting to the applicable platform or website. Continued access to or use of the Programs after such posting constitutes acceptance of the revised terms. If the Student does not agree to the updated terms, the Student must discontinue use of the Programs immediately.

4. Eligibility & Student Responsibilities

The Student represents and warrants that they are at least eighteen (18) years of age at the time of enrollment and have the legal capacity to enter into this Agreement. Enrollment in the Programs is void where prohibited by law.

4.1 Accurate Information

The Student agrees to provide true, accurate, current, and complete information during registration and enrollment. The Student is responsible for maintaining and promptly updating any information that becomes inaccurate or outdated. The Provider is not responsible for any issues, delays, or losses arising from inaccurate, incomplete, or outdated information provided by the Student.

4.2 Account Security

The Student is solely responsible for maintaining the confidentiality of all login credentials, usernames, and passwords associated with their account. The Student may not share, transfer, sell, sublicense, or otherwise permit access to their account by any other individual. All activity occurring under the Student’s account shall be deemed authorized by the Student. The Student agrees to notify the Provider immediately of any suspected unauthorized access or security breach.

4.3 Personal Use Only

Access to the Programs is granted solely for the Student’s personal, non-commercial use. The Student may not copy, distribute, resell, sublicense, transfer, assign, or otherwise exploit access to the Programs or any portion thereof. Group access, team access, shared access, or institutional use is prohibited unless expressly authorized in writing by the Provider.

4.4 Technical & Access Requirements

The Student is responsible for obtaining and maintaining all equipment, devices, software, and internet connectivity necessary to access the Programs. The Provider does not guarantee compatibility with all devices, operating systems, browsers, or configurations and is not responsible for technical limitations that prevent access.

4.5 Compliance With Policies & Instructions

The Student agrees to comply with this Agreement and with all policies, rules, guidelines, and instructions issued by the Provider in connection with the Programs. Failure to comply may result in restricted access, suspension, or termination without refund.

4.6 Lawful Conduct

The Student agrees to use the Programs in compliance with all applicable local, state, federal, and international laws, rules, and regulations. The Student is solely responsible for determining whether participation in the Programs is lawful in their jurisdiction.

4.7 Responsibility for Outcomes

The Student acknowledges that progress, results, and outcomes depend on individual effort, time commitment, and application of the material. The Provider makes no representations regarding the Student’s success or performance, and the Student assumes full responsibility for any decisions or actions taken based on participation in the Programs.

4.8 Prohibited Circumvention

The Student may not attempt to circumvent, bypass, disable, or interfere with access controls, security features, content protection systems, tracking mechanisms, or completion requirements associated with the Programs. Any such attempt constitutes a material breach of this Agreement.

5. Ethical Use & Legal Compliance (Cybersecurity Dual-Use)

The Student acknowledges that the Programs teach cybersecurity concepts, tools, techniques, and methodologies that are dual-use in nature, meaning they may be used for lawful defensive purposes or, if misused, for unlawful or harmful activities. The Programs are provided solely for educational and defensive purposes.

5.1 Prohibited Use

The Student agrees not to use, attempt to use, or encourage others to use any knowledge, tools, scripts, techniques, or methodologies learned through the Programs for illegal, malicious, unethical, or unauthorized purposes, including but not limited to hacking, intrusion, exploitation, disruption of systems, or violation of privacy or data protection laws.

5.2 Compliance With Laws

The Student agrees to comply with all applicable local, state, federal, and international laws, regulations, and ordinances related to computer access, cybersecurity, data protection, privacy, and intellectual property. The Student is solely responsible for determining whether any activity undertaken using Program materials is lawful in their jurisdiction.

5.3 Responsibility for Use of Skills

The Student acknowledges that any application of skills, tools, or techniques learned through the Programs is undertaken at the Student’s own risk. The Provider does not supervise, control, or authorize how the Student applies Program content outside of the educational environment.

5.4 No Authorization or License

Nothing in the Programs or this Agreement grants the Student any authorization, license, or permission to access, test, scan, probe, attack, or interact with any system, network, application, or data that the Student does not own or have explicit written permission to access.

5.5 Disclaimer of Liability for Misuse

Rob Cyber LLC expressly disclaims all liability for any damages, losses, claims, investigations, legal actions, penalties, or consequences arising from the Student’s misuse or unlawful use of Program materials. The Student assumes full responsibility for any consequences resulting from their actions.

5.6 Enforcement

Violation of this Section constitutes a material breach of this Agreement and may result in immediate suspension or termination of access without refund, in addition to any other remedies available to the Provider under this Agreement or applicable law.

6. Program Description & Delivery

The Programs are delivered in an online format and are generally self-paced unless expressly stated otherwise by the Provider. The Student acknowledges that there is no guaranteed schedule, pace, or timeline for completion of any Program.

6.1 Self-Paced Nature

The Student understands that the Programs are designed to allow flexible, self-paced participation. The Provider does not guarantee any minimum or maximum completion time, and progress through the Programs depends entirely on the Student’s availability, effort, and engagement.

6.2 Content Delivery Methods

Program content may be delivered through various methods, including pre-recorded video lessons, written materials, downloadable resources, virtual labs, simulated environments, community discussions, and other digital formats as determined by the Provider.

6.3 Updates and Modifications

The Provider reserves the right to modify, update, replace, add, or remove Program content, features, delivery methods, or requirements at any time. Such changes may occur to improve educational quality, maintain relevance, address technical issues, or comply with legal or operational requirements.

6.4 Optional Components

Certain Program components, including community access, live sessions, certifications, capstone projects, or supplemental materials, may be optional and offered at the Provider’s discretion. Availability of optional components is not guaranteed and may vary by Program or enrollment type.

6.5 No Obligation to Maintain Specific Content

The Student acknowledges that the Provider is not obligated to maintain, support, or continue offering any specific lesson, lab, feature, or component indefinitely. The Provider may discontinue or replace content without liability.

6.6 No Employment or Placement Services

The Programs do not include employment placement, recruiting, or hiring services. Participation in the Programs does not create any employment, agency, or contractual relationship between the Student and the Provider beyond this Agreement.

7. Errors, Omissions, Content Accuracy & Course Timeframe Disclaimer

The Student acknowledges that the Programs are provided for educational purposes only and are offered on an “as is” and “as available” basis. While the Provider makes reasonable efforts to ensure accuracy and quality, the Provider does not guarantee that Program content will be free from errors, omissions, inaccuracies, or outdated information.

The Student understands that cybersecurity, IT, and technology-related information evolves rapidly. The Provider is not obligated to update, revise, or correct any Program content and makes no representations regarding the completeness, accuracy, reliability, or timeliness of the materials. The Student agrees that reliance on Program content is undertaken at the Student’s own risk.

7.1 Course Name, Pace & Timeframe Disclaimer

The Student acknowledges that certain Programs offered by the Provider may include numerical, time-based, or duration-related titles, including but not limited to “21 DAY CYBER.” The Student understands and agrees that such titles are branding and course names only and do not represent a guaranteed schedule, pace, duration, or outcome.

All Programs are delivered on a self-paced basis, and completion time varies based on individual effort, availability, background, and learning speed. The Student acknowledges that they may complete the training in less than or more than twenty-one (21) days, and that many Students will require substantially more time to complete the training.

The Student further acknowledges and agrees that completion of the 21 DAY CYBER Program does not guarantee job readiness, interview eligibility, employment, or career outcomes within any specific timeframe. In most cases, Students will require more than twenty-one (21) days of study, practice, and skill development before being eligible or competitive for job interviews.

The Student agrees that the name “21 DAY CYBER” is not tied to any promise, representation, or guarantee regarding training duration, completion time, interview readiness, employment outcomes, or results of any kind.

8. Payments, Pricing & Billing

The Student agrees to pay all fees associated with enrollment in the Programs as disclosed at the time of purchase. Pricing, payment options, and billing terms are determined by the Provider and may vary by Program, offer, promotion, or enrollment path.

8.1 Payment Methods

The Provider may accept payment through third-party payment processors, including but not limited to credit cards, debit cards, digital wallets, or financing options. By submitting payment information, the Student authorizes the Provider and its payment processors to charge the applicable fees in accordance with the selected payment method and billing terms.

8.2 One-Time Payments

If the Student enrolls using a one-time payment option, the full amount is due at the time of enrollment unless otherwise stated. Access to the Programs may be granted upon successful payment confirmation.

8.3 Payment Plans & Recurring Billing

If the Student enrolls using a payment plan, the Student authorizes recurring charges in the agreed-upon amounts and intervals until the total balance is paid in full. The Student expressly agrees that payment information, including credit card or other payment details, may be securely stored by the Provider or its payment processors for the purpose of processing future installment payments. The Student agrees that payment obligations are not contingent upon completion of the Programs, satisfaction with the content, or achievement of any particular outcome.

8.4 Failed or Missed Payments

If a payment is declined, reversed, or fails for any reason, the Provider may suspend or revoke access to the Programs until payment issues are resolved.

8.5 No Circumvention

The Student may not attempt to bypass payment systems, access paid content without authorization, or manipulate pricing, coupons, or promotional offers. Any such attempt constitutes a material breach of this Agreement and may result in immediate termination without refund.

9. Free Trials & Promotional Access

From time to time, the Provider may offer free trials, discounted access, promotional pricing, bonus content, or limited-time access to certain Programs or Program features. Any such offers are provided at the sole discretion of the Provider and are subject to the terms disclosed at the time of the offer, in addition to this Agreement.

9.1 Limited Scope of Access

Free trials or promotional access may provide limited or restricted access to Program content, features, labs, community areas, or materials. The Provider reserves the right to determine which portions of the Programs are accessible during any trial or promotional period.

9.2 Eligibility & Abuse Prevention

Free trials and promotional offers are limited to one per individual unless expressly stated otherwise. The Student agrees not to attempt to obtain multiple trials or promotional access through the use of multiple accounts, email addresses, identities, or payment methods. Any attempt to abuse trial or promotional access constitutes a material breach of this Agreement.

9.3 Modification or Termination of Promotional Access

The Provider reserves the right to modify, suspend, or terminate any free trial or promotional access at any time, with or without notice, including in cases of suspected abuse, misuse, or violation of this Agreement.

9.4 No Guaranteed Availability

The Student acknowledges that free trials, discounts, and promotional offers are not guaranteed to be available at any time and may be withdrawn, changed, or discontinued at the Provider’s discretion.

9.5 Effect on Paid Enrollment

Participation in a free trial or promotional offer does not alter, replace, or override the payment, refund, or other terms applicable to paid enrollment in the Programs unless expressly stated in writing by the Provider.

10. Refund Policy & Chargeback Protection

The Provider may offer a 7-Day Money-Back Guarantee for certain Programs, including but not limited to the 21 DAY CYBER course, as expressly stated at the time of enrollment. Refund eligibility is strictly limited to the terms set forth in this Section and any additional conditions disclosed at the point of purchase.

10.1 Refund Eligibility

To be eligible for a refund, the Student must submit a refund request using the online support request form available within the student portal, in accordance with the refund request process outlined in the course orientation module, and within the applicable refund window. Refund requests submitted outside of the required process or after the expiration of the refund window will not be honored. Refunds are not available for partial completion, partial usage, or failure to complete the Programs.

10.2 Exclusions From Refunds

Refunds will not be issued under any of the following circumstances:
(a) failure to complete the Programs;
(b) dissatisfaction with results or outcomes;
(c) changes in personal circumstances;
(d) violation of this Agreement or posted policies;
(e) abuse of refund privileges; or
(f) termination of access for misconduct or non-compliance.

10.3 Chargebacks and Payment Disputes

The Student agrees not to initiate chargebacks, payment disputes, or reversals with their financial institution or payment processor without first contacting the Provider and allowing a reasonable opportunity to resolve the issue. Initiation of a chargeback or dispute may result in immediate suspension or termination of access to the Programs.

10.4 Effect of Chargebacks

If the Student initiates a chargeback or payment dispute, the Student forfeits eligibility for any refund, and the Provider may permanently revoke access to the Programs. The Provider reserves the right to contest chargebacks and submit evidence of this Agreement, enrollment activity, and Program access to the payment processor or financial institution.

10.5 Administrative Remedies

The Student acknowledges that chargebacks create administrative and financial burdens for the Provider. The Provider may take appropriate action to protect against fraudulent or abusive chargeback activity and to recover amounts owed, consistent with applicable law.

10.6 Refund Abuse

The Student acknowledges that the refund policy is provided in good faith and agrees not to abuse, manipulate, or exploit the refund process. Refund abuse includes, but is not limited to, the following actions:

• Requesting a refund after consuming a substantial portion of Program content
• Downloading course materials, resources, or files prior to requesting a refund
• Repeated refund requests across one or more Programs
• Enrolling with the intent to extract information and request a refund
• Coordinating or encouraging chargebacks or disputes in lieu of the refund process
• Submitting false, misleading, or incomplete information in connection with a refund request

The Provider reserves the right, at its sole discretion, to deny refunds, revoke access, or restrict future enrollment in cases of suspected refund abuse. Determinations of refund abuse may be based on access logs, usage data, enrollment history, or other reasonable indicators.

Refund abuse constitutes a material breach of this Agreement and may result in permanent termination of access without refund.

11. No Guarantees & Disclaimer of Warranties

The Student expressly acknowledges and agrees that the Programs are provided for educational purposes only. The Provider makes no representations, warranties, or guarantees of any kind, whether express or implied, regarding the Programs, their content, or any results that may be achieved through participation.

11.1 No Employment, Income, or Career Guarantees

The Provider does not guarantee employment, job placement, interviews, income, salary increases, promotions, certifications, or career outcomes of any kind. The Student understands that participation in the Programs does not ensure job readiness or eligibility for interviews within any specific timeframe.

11.2 No Performance or Outcome Guarantees

The Provider does not guarantee that the Programs will meet the Student’s expectations, learning objectives, or professional goals. Results vary based on individual effort, background, prior experience, and external factors beyond the Provider’s control.

11.3 No Guarantee of Accuracy or Completeness

The Provider does not warrant that Program content is accurate, complete, current, or free from errors or omissions. Information related to cybersecurity, IT, and technology may become outdated, and the Provider has no obligation to update or correct content.

11.4 No Guarantee of Availability or Uptime

The Provider does not guarantee uninterrupted access to the Programs, platform availability, system uptime, or error-free operation. Access may be interrupted due to maintenance, updates, technical issues, or third-party service disruptions.

11.5 Educational Use Only

All Program content is provided solely for educational and informational purposes and does not constitute professional, legal, financial, or career advice. The Student agrees that any decisions or actions taken based on Program content are made at the Student’s own discretion and risk.

11.6 Disclaimer of Implied Warranties

To the maximum extent permitted by law, the Provider disclaims all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

12. Intellectual Property & License Grant

All content, materials, and intellectual property included in or made available through the Programs, including but not limited to videos, text, graphics, logos, trademarks, course structures, methodologies, lesson plans, labs, virtual machines, assessments, worksheets, downloads, and software (collectively, the “Content”), are owned by or licensed to Rob Cyber LLC and are protected by copyright, trademark, and other applicable intellectual property laws.

12.1 Ownership

The Student acknowledges that all right, title, and interest in and to the Content remain exclusively with the Provider. Nothing in this Agreement transfers ownership of any intellectual property rights to the Student.

12.2 Limited License

Subject to full compliance with this Agreement, the Provider grants the Student a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely for the Student’s personal, non-commercial educational use during the period of authorized access.

12.3 Restrictions on Use

The Student may not copy, reproduce, record, distribute, transmit, display, publish, sell, sublicense, rent, lease, loan, modify, create derivative works from, reverse engineer, or otherwise exploit the Content, in whole or in part, without the Provider’s prior written consent.

12.4 Prohibited Sharing

The Student may not share login credentials, course materials, downloads, recordings, screenshots, or access to the Programs with any third party. Unauthorized sharing or distribution of Content constitutes a material breach of this Agreement.

12.5 Third-Party Trademarks & Fair Use

The Programs may reference, display, or include logos, trademarks, service marks, product names, or branding belonging to third-party companies, software vendors, platforms, or organizations. All such trademarks are the property of their respective owners. Rob Cyber LLC does not claim ownership of any third-party trademarks and uses them solely for educational, informational, identification, or descriptive purposes under applicable fair use principles. No affiliation, sponsorship, endorsement, or partnership is implied unless expressly stated.

12.6 Revocation of License

The Provider reserves the right to revoke the Student’s license to access and use the Content at any time upon violation of this Agreement, termination of access, or for any other reason permitted by law. Upon revocation, the Student must immediately cease all use of the Content.

13. Confidentiality, Proprietary Information & DMCA Enforcement

The Student acknowledges that the Programs include confidential, proprietary, and trade secret information belonging to Rob Cyber LLC, including but not limited to course structures, methodologies, instructional approaches, lesson sequencing, labs, assessments, internal documentation, and non-public materials (collectively, “Confidential Information”).

13.1 Confidentiality Obligations

The Student agrees to maintain the confidentiality of all Confidential Information and to use such information solely for personal educational purposes in connection with the Programs. The Student may not disclose, share, reproduce, distribute, or make available any Confidential Information to any third party without the Provider’s prior written consent.

13.2 Non-Disclosure

The Student agrees not to publish, post, transmit, sell, sublicense, or otherwise disclose Confidential Information in any form, including through social media, file-sharing platforms, websites, forums, or messaging applications. Unauthorized disclosure constitutes a material breach of this Agreement.

13.3 Survival of Confidentiality

The Student’s confidentiality obligations under this Section shall survive completion of the Programs, termination of access, expiration of access, or closure of the Academy.

13.4 DMCA Compliance & Enforcement

Rob Cyber LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (“DMCA”). If the Provider becomes aware of unauthorized copying, distribution, or use of Program content, the Provider may issue DMCA takedown notices, pursue removal of infringing material, and take any other action permitted under applicable law.

13.5 Remedies for Violation

The Provider reserves the right to pursue all available remedies for violations of this Section, including suspension or termination of access without refund, injunctive relief, monetary damages, and recovery of legal fees where permitted by law.

14. Community Access, Conduct & Enforcement

The Provider may offer access to online communities, discussion forums, group chats, or similar interactive platforms as part of certain Programs. Community access is optional, may be limited, and is not guaranteed for all Students or all Programs.

14.1 Code of Conduct

The Student agrees to conduct themselves in a professional, respectful, and lawful manner within any community or interactive platform associated with the Programs. Prohibited conduct includes, but is not limited to, harassment, hate speech, threats, abusive behavior, discrimination, spamming, solicitation, self-promotion, advertising, or any conduct that disrupts the learning environment.

14.2 No Solicitation or Promotion

The Student may not use the community or any Program platform to solicit business, recruit for competing programs, promote products or services, collect personal information, or redirect other Students to external platforms or offers without the Provider’s prior written consent.

14.3 Moderation & Content Removal

The Provider reserves the right, but not the obligation, to monitor, moderate, edit, restrict, or remove any content or communications within the community at its sole discretion. The Provider may remove content or restrict access without prior notice.

14.4 Suspension or Removal

The Provider may suspend or permanently remove a Student’s community access for any violation of this Agreement or community guidelines. Removal from the community does not entitle the Student to a refund and does not affect the Student’s remaining obligations under this Agreement.

14.5 No Expectation of Privacy

The Student acknowledges that communications within community platforms may be visible to other participants and moderators. The Student has no expectation of privacy with respect to content shared within Program communities.

15. Recording, Monitoring & Platform Oversight

The Student acknowledges and agrees that the Provider may monitor, review, and oversee use of the Programs and associated platforms to ensure compliance with this Agreement, maintain platform integrity, and protect the Provider’s rights and the learning experience of other Students.

15.1 Monitoring of Platform Activity

The Provider reserves the right to monitor usage of the Programs, including access patterns, activity logs, and interactions within course platforms and community spaces, for purposes of security, compliance, quality assurance, and enforcement of this Agreement.

15.2 Recording of Sessions and Communications

The Provider may record live sessions, group calls, webinars, trainings, or other interactive components of the Programs for educational, quality control, training, or internal purposes. By participating in such sessions, the Student consents to being recorded and acknowledges that recordings may be retained and reused by the Provider.

15.3 Use of Recordings

Recordings may be made available to other Students, used for future training materials, or retained for internal business purposes. The Student waives any right to compensation, approval, or ownership related to such recordings.

15.4 No Expectation of Privacy

The Student acknowledges that use of the Programs, platforms, and community features may be monitored or recorded and agrees that they have no expectation of privacy with respect to such use, to the extent permitted by applicable law.

15.5 Compliance and Enforcement

Failure to comply with this Section may result in suspension or termination of access without refund and may subject the Student to additional remedies available to the Provider under this Agreement or applicable law.

16. Third-Party Platforms & Services

The Student acknowledges that the Programs may be delivered, supported, or facilitated through third-party platforms, software, tools, services, or providers, including but not limited to learning management systems, payment processors, communication tools, hosting providers, and analytics services.

16.1 Use of Third-Party Services

Access to the Programs may require the Student to use third-party platforms or services that are not owned or controlled by the Provider. The Student agrees that use of such third-party services is subject to the applicable third-party terms, policies, and agreements.

16.2 No Control Over Third Parties

The Provider does not control and is not responsible for the performance, availability, security, functionality, or content of any third-party platforms or services. The Provider makes no representations or warranties regarding third-party systems.

16.3 Third-Party Changes or Disruptions

The Student acknowledges that third-party platforms or services may change, suspend, discontinue, or modify their offerings at any time. The Provider is not liable for interruptions, delays, data loss, or reduced functionality caused by third-party actions or failures.

16.4 Security & Data Incidents

The Provider is not responsible for security breaches, data compromises, hacking incidents, service outages, or unauthorized access arising from third-party platforms or services, including but not limited to payment processors, form providers, hosting services, or communication tools.

16.5 No Refunds for Third-Party Issues

The Student agrees that issues caused by third-party platforms or services do not entitle the Student to refunds, credits, or compensation from the Provider.

17. Scheduled Maintenance, Downtime & No Service-Level Agreement

The Student acknowledges that access to the Programs and associated platforms may be interrupted from time to time due to scheduled maintenance, updates, system upgrades, security patches, or technical issues.

17.1 Scheduled Maintenance

The Provider may perform scheduled or unscheduled maintenance on its systems or platforms at any time. Maintenance activities may result in temporary interruptions, delays, or reduced functionality. The Provider is not obligated to provide advance notice of maintenance.

17.2 Downtime and Interruptions

The Student acknowledges that temporary service interruptions may occur due to factors beyond the Provider’s control, including but not limited to internet outages, hosting provider failures, third-party service disruptions, cybersecurity incidents, or force majeure events.

17.3 No Service-Level Agreement

The Student agrees that no service-level agreement (“SLA”) or uptime guarantee applies to the Programs. The Provider does not guarantee continuous availability, uninterrupted access, error-free operation, or minimum performance levels.

17.4 No Refunds for Downtime

The Student agrees that maintenance-related interruptions, downtime, delays, or service disruptions do not entitle the Student to refunds, credits, extensions, or compensation of any kind.

18. Lifetime Access Definition & Academy Closure

The Student acknowledges that any reference to “lifetime access” in connection with the Programs means access for the operational life of Rob Cyber Academy, not the lifetime of the Student or any specific individual.

18.1 Definition of Lifetime Access

“Lifetime access” is defined as access to the applicable Program for as long as the Provider continues to operate the Program or Rob Cyber Academy as a business. The Provider does not guarantee perpetual operation of any Program, platform, or the Academy itself.

18.2 Program Changes or Discontinuation

The Provider reserves the right to modify, suspend, retire, or discontinue any Program, feature, platform, or service at any time, with or without notice, for business, technical, legal, or operational reasons.

18.3 Academy Closure

In the event that Rob Cyber Academy permanently ceases operations, the Provider will make reasonable efforts to provide enrolled Students with a ninety (90) day access window to complete and download available Program materials, subject to technical and operational limitations.

18.4 No Refunds Upon Closure

The Student agrees that permanent closure of the Academy or discontinuation of a Program does not entitle the Student to refunds, credits, or compensation beyond the limited access period described in this Section.

19. Data Retention, Virtual Machines & Labs

The Student acknowledges that certain Programs may include access to virtual machines, labs, simulated environments, or other technical resources provided for educational purposes only.

19.1 Educational Use Only

Virtual machines, labs, and simulated environments are provided solely for training and educational use. The Provider does not guarantee that such environments reflect real-world systems, employer environments, or production networks.

19.2 Data Retention Period

The Student acknowledges and agrees that data stored within virtual machines, labs, or simulated environments is only guaranteed to be retained for up to one (1) year from the date of enrollment. After the expiration of this retention period, data may be deleted, reset, or permanently removed at the Provider’s discretion.

19.3 No Data Recovery Obligation

The Provider has no obligation to restore, recover, archive, or preserve any Student data stored within virtual machines or labs beyond the stated retention period. The Student agrees that data loss may occur and assumes all risk related to such loss.

19.4 Student Backup Responsibility

The Student is solely responsible for backing up any work, files, notes, configurations, or data created within virtual machines or labs. The Provider is not responsible for lost, corrupted, or deleted data.

19.5 Availability and Modification

The Provider reserves the right to modify, suspend, reset, replace, or discontinue any virtual machine, lab, or technical resource at any time, with or without notice, for technical, operational, or security reasons.

20. Student Device Security & Personal Responsibility

The Student acknowledges that participation in the Programs requires the use of personal computers, devices, software, networks, and internet connections that are not owned, operated, or controlled by the Provider.

20.1 Responsibility for Device Security

The Student is solely responsible for maintaining the security, integrity, and proper functioning of their own computers, devices, operating systems, networks, and software. This includes, without limitation, installing updates, patches, antivirus software, firewalls, and other security protections.

20.2 Malware, Downloads, and External Links

The Provider is not responsible for malware, viruses, spyware, ransomware, or other harmful code that may affect the Student’s devices as a result of internet use, third-party websites, external links, or software not expressly provided as part of the official Program curriculum. The Student assumes all risks associated with downloading files or accessing external resources.

20.3 Limitation on Provider-Provided Materials

The Student acknowledges that only official course curriculum materials made available through the Provider’s platforms are provided by Rob Cyber LLC. The Provider is not responsible for any software, tools, scripts, files, or resources obtained by the Student outside of the official Program materials.

20.4 No Liability for Device Damage or Data Loss

Rob Cyber LLC shall not be liable for any damage to the Student’s devices, systems, software, networks, or data, including loss of data, system failures, or security compromises arising from the Student’s participation in the Programs or use of Program-related materials.

20.5 Assumption of Risk

The Student knowingly and voluntarily assumes all risks associated with the use of personal devices, networks, and systems in connection with the Programs and agrees to hold the Provider harmless from any claims arising from such use.

21. Account Suspension, Termination & Enforcement

The Provider reserves the right to suspend, restrict, or terminate the Student’s access to the Programs, in whole or in part, at any time and at its sole discretion, subject to applicable law.

21.1 Grounds for Suspension or Termination

The Provider may suspend or terminate access for reasons including, but not limited to, violation of this Agreement, non-payment or failed payments, misuse of Program materials, unethical or unlawful conduct, abuse of refund policies, chargebacks, trial abuse, credential sharing, or behavior that disrupts the learning environment or harms the Provider, other Students, or third parties.

21.2 Effect of Suspension or Termination

Upon suspension or termination, the Student’s access to the Programs, content, virtual machines, labs, community platforms, and related services may be immediately revoked. The Student acknowledges that suspension or termination may result in loss of access to materials, data, or progress.

21.3 No Refund Upon Enforcement

The Student agrees that suspension or termination resulting from violation of this Agreement, misconduct, non-compliance, or enforcement action does not entitle the Student to any refund, credit, or compensation.

21.4 Preservation of Rights

Termination or suspension does not waive or limit any rights or remedies available to the Provider under this Agreement or applicable law. The Provider may pursue additional remedies, including legal action, where appropriate.

21.5 Survival

Sections of this Agreement that by their nature should survive termination, including but not limited to intellectual property rights, confidentiality obligations, disclaimers, limitation of liability, indemnification, dispute resolution, and arbitration provisions, shall survive termination of this Agreement.

22. Limitation of Liability

To the maximum extent permitted by applicable law, the Student agrees that Rob Cyber LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to this Agreement, the Programs, or the Student’s participation in the Programs, including but not limited to loss of profits, loss of data, loss of business opportunities, reputational harm, or personal or professional damages, even if the Provider has been advised of the possibility of such damages.

22.1 Cap on Liability

To the fullest extent permitted by law, the total cumulative liability of Rob Cyber LLC for any and all claims arising out of or related to this Agreement or the Programs shall not exceed the total amount actually paid by the Student to the Provider for the applicable Program during the twelve (12) months preceding the event giving rise to the claim.

22.2 Assumption of Risk

The Student acknowledges that participation in cybersecurity and IT training involves inherent risks, including technical errors, system failures, and misuse of information. The Student voluntarily assumes all risks associated with participation in the Programs.

22.3 No Liability for Third Parties

Rob Cyber LLC shall not be liable for any acts, omissions, representations, or conduct of third parties, including affiliates, employers, software vendors, platform providers, or other Students.

22.4 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent such limitations are prohibited by law, the Provider’s liability shall be limited to the maximum extent permitted in such jurisdictions.

23. Indemnification

Plain-English Explanation (Non-Binding Summary).

This section means that if a Student’s actions cause problems for Rob Cyber LLC, the Student—not the Company—is responsible. In simple terms, the Student agrees to pay for damages, pay for legal fees, and protect Rob Cyber LLC from lawsuits that arise because of the Student’s actions. This includes situations where a Student misuses the training, violates this Agreement, breaks the law, shares confidential or copyrighted materials, behaves improperly in the community, or otherwise causes harm, legal claims, or expenses involving Rob Cyber LLC. For example, if a Student uses techniques learned in the Programs to illegally access systems, shares course content without permission, harasses or scams others, infringes intellectual property, or creates legal exposure through their actions, the Student agrees to cover any resulting losses, damages, or legal costs. This obligation applies even if the Student completes the Program, receives a refund, has their account terminated, or if the Academy later closes. This summary is provided for clarity only and does not replace or limit the binding terms below.

The Student agrees to indemnify, defend, and hold harmless Rob Cyber LLC, its owners, officers, directors, employees, contractors, affiliates, agents, and licensors from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to the Student’s access to or use of the Programs.

23.1 Scope of Indemnification

The Student’s indemnification obligations include, without limitation, claims arising from the Student’s violation of this Agreement or any posted policies, misuse or unlawful use of Program content, tools, or techniques, infringement or misappropriation of intellectual property or other rights, breach of confidentiality obligations, conduct within community platforms or interactions with other Students or third parties, or violation of any applicable laws or regulations.

23.2 Defense and Control

Rob Cyber LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification under this Section. The Student agrees to cooperate fully with the Provider in the defense of any such claim.

23.3 Survival

The Student’s indemnification obligations under this Section shall survive termination of this Agreement, expiration of access, completion of the Programs, issuance of refunds, or closure of the Academy.

24. Dispute Resolution

The Student and Rob Cyber LLC agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the Programs, or the Student’s participation in the Programs shall be resolved in accordance with this Section.

24.1 Good-Faith Resolution

Before initiating any formal dispute resolution proceedings, the Student agrees to first make a good-faith effort to resolve the dispute informally by submitting a support ticket through the student portal or by contacting the Provider’s support team through the official contact methods listed at robcyber.com. The Student agrees to provide a clear and detailed description of the issue and to allow the Provider a reasonable opportunity to review and respond before pursuing any further action.

24.2 Exclusive Method of Resolution

Except as expressly provided in Section 25 (Mandatory Binding Arbitration), the procedures set forth in this Agreement constitute the exclusive method for resolving disputes between the Student and the Provider. The Student agrees not to pursue disputes through any other forum except as permitted by this Agreement.

24.3 Governing Law

This Agreement and any dispute arising out of or relating to it shall be governed by and construed in accordance with the laws of the jurisdiction in which Rob Cyber LLC (State of Wyoming) is formed, without regard to conflict-of-law principles.

24.4 Limitation on Claims

To the maximum extent permitted by law, any claim arising out of or related to this Agreement or the Programs must be brought within one (1) year from the date the claim arose. Claims brought after this period are permanently barred.

24.5 Equitable Relief

Notwithstanding the foregoing, Rob Cyber LLC may seek injunctive or equitable relief in any court of competent jurisdiction to prevent or remedy unauthorized use, misuse, or infringement of its intellectual property, confidential information, or proprietary materials.

25. Mandatory Binding Arbitration

Plain-English Explanation (Non-Binding Summary).

This section means that disputes must be resolved through private arbitration, not lawsuits or jury trials. The Student agrees not to sue Rob Cyber LLC in court or participate in class actions. Arbitration is the primary method for resolving covered disputes, except for limited situations involving intellectual property or injunctive relief. This summary is provided for clarity only and does not replace or limit the binding terms below.

The Student and Rob Cyber LLC agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the Programs, enrollment, access, payments, refunds, marketing, content, certifications, or the Student’s participation in the Programs shall be resolved exclusively through final and binding arbitration, except as expressly provided in this Section.

25.1 Governing Law for Arbitration

The arbitration shall be governed by and conducted in accordance with the laws of the jurisdiction in which Rob Cyber LLC (State of Wyoming) is formed, without regard to conflict-of-law principles.

25.2 Waiver of Court and Jury Trial

The Student knowingly and voluntarily waives the right to file a lawsuit in court, the right to a jury trial, and the right to have disputes decided by a judge or jury. Arbitration replaces the right to go to court.

25.3 No Class Actions

All disputes must be brought on an individual basis only. The Student waives the right to participate in any class action, collective action, representative action, or consolidated proceeding against the Provider.

25.4 Arbitration Provider and Rules

Arbitration shall be administered by a recognized arbitration provider selected by the Provider, such as the American Arbitration Association (AAA), in accordance with the provider’s applicable arbitration rules in effect at the time the claim is filed, except as modified by this Agreement.

25.5 Location and Format

The arbitration shall be conducted remotely, online, or by written submissions unless otherwise required by law or agreed upon by the parties. The arbitrator shall have authority to award any relief permitted by applicable law, subject to the limitations set forth in this Agreement.

25.6 Costs of Arbitration

Each party shall bear its own attorneys’ fees and costs unless otherwise required by law or awarded by the arbitrator. Arbitration fees shall be allocated in accordance with the arbitration provider’s rules, subject to applicable law.

25.7 Exceptions

Nothing in this Section prevents Rob Cyber LLC from seeking injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property, confidential information, or proprietary rights.

25.8 Final and Binding Effect

The arbitrator’s decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

25.9 Survival

This arbitration provision shall survive termination of this Agreement, expiration of access, completion of the Programs, issuance of refunds, or closure of the Academy.

26. No Employment, Partnership, or Agency Relationship

The Student acknowledges and agrees that participation in the Programs does not create any employment, partnership, joint venture, agency, fiduciary, or contractor relationship between the Student and Rob Cyber LLC.

26.1 No Employment Relationship

Nothing in this Agreement or the Programs shall be construed as an offer of employment, job placement, internship, apprenticeship, or hiring opportunity. The Student is not an employee of the Provider and is not entitled to wages, benefits, compensation, or protections applicable to employees.

26.2 Independent Status

The Student participates in the Programs solely as an independent individual seeking education and training. The Student has no authority to bind, represent, or act on behalf of Rob Cyber LLC in any manner.

26.3 No Endorsement or Representation

The Student may not represent themselves as an employee, agent, partner, or authorized representative of Rob Cyber LLC. Any such representation constitutes a material breach of this Agreement.

26.4 No Fiduciary Duty

The Student acknowledges that Rob Cyber LLC does not owe the Student any fiduciary duties and that the relationship between the parties is strictly limited to that of an education provider and student.

27. Third-Party Hosting Platform (Kajabi)

The Student acknowledges and agrees that the Programs are hosted, delivered, and managed in whole or in part through Kajabi, a third-party learning management and hosting platform not owned or controlled by Rob Cyber LLC.

Rob Cyber LLC does not control Kajabi’s systems, policies, enforcement decisions, uptime, availability, or content moderation practices. The Student agrees that Kajabi operates under its own terms of service, policies, and enforcement mechanisms, which may change at any time.

If Kajabi determines, in its sole discretion, that Rob Cyber LLC has violated Kajabi’s terms of service and suspends, restricts, or removes access to the Programs or any portion thereof, the Student agrees that Rob Cyber LLC shall not be held liable or responsible for such action.

In the event of removal or suspension by Kajabi, Rob Cyber LLC will make commercially reasonable efforts to restore access to the Programs by reposting or migrating course content to an alternative hosting platform within fourteen (14) calendar days, subject to technical, legal, and operational feasibility.

The Student agrees that hosting provider enforcement actions do not entitle the Student to refunds, credits, or compensation beyond what is expressly stated in this Agreement.

28. Testimonial Release & Consent

28.1 Voluntary Submission of Testimonials

The Student acknowledges that any testimonial, review, feedback, comment, statement, success story, or endorsement (“Testimonial”) provided to Rob Cyber LLC is submitted voluntarily. Testimonials may be submitted through written communication, video, audio, surveys, forms, emails, community platforms, direct messages, or public postings where the Student identifies as a participant in the Programs.

28.2 Grant of Rights

By submitting a Testimonial, the Student irrevocably grants Rob Cyber LLC a royalty-free, perpetual, worldwide, transferable, and sublicensable license to use, reproduce, display, publish, distribute, edit, adapt, excerpt, modify, and create derivative works from the Testimonial, in whole or in part, for lawful business purposes.

28.3 Permitted Uses

The Student expressly authorizes Rob Cyber LLC to use Testimonials in connection with marketing, advertising, promotion, education, and informational purposes, including but not limited to use on:

• Websites and landing pages
• Social media platforms
• Email marketing
• Sales pages and webinars
• Official paid advertisements (including digital, social, and search ads)
• Case studies, presentations, and promotional materials

28.4 Use of Name, Likeness, and Identity

The Student grants permission for Rob Cyber LLC to use the Student’s first name, last name, initials, username, likeness, image, voice, job title, and general location (city/state) in connection with a Testimonial, unless the Student expressly requests anonymity in writing and such request is approved by the Provider.

28.5 No Compensation

The Student understands and agrees that no compensation is owed or expected for the use of any Testimonial, and that submission of a Testimonial does not create any right to payment, royalties, or other consideration.

28.6 No Obligation to Use

The Student acknowledges that Rob Cyber LLC is under no obligation to use, display, or publish any Testimonial and may remove or discontinue use of a Testimonial at any time at its discretion.

28.7 Accuracy and Responsibility

The Student represents and warrants that any Testimonial submitted reflects the Student’s honest opinion and personal experience, is truthful to the best of their knowledge, and does not contain false, misleading, or unlawful statements. The Student remains solely responsible for the content of their Testimonial.

28.8 Waiver and Release

The Student waives and releases Rob Cyber LLC from any and all claims, demands, or causes of action arising out of or related to the use of Testimonials as permitted under this Section, including claims for invasion of privacy, right of publicity, defamation, or misrepresentation.

28.9 Survival

This Testimonial Release and Consent shall survive termination of the Student’s account, completion of the Programs, issuance of refunds, or closure of the Academy.

29. Assignment

The Student may not assign, transfer, delegate, sublicense, or otherwise convey this Agreement or any rights or obligations under this Agreement without the prior written consent of Rob Cyber LLC. Any attempted assignment or transfer in violation of this Section shall be null and void.

Rob Cyber LLC may assign or transfer this Agreement, in whole or in part, without restriction, including in connection with a merger, acquisition, asset sale, corporate restructuring, or change of control.

This Agreement shall be binding upon the Student and any permitted successors of the Provider.

30. Severability

If any provision of this Agreement is held to be invalid, illegal, unenforceable, or void by a court or arbitrator of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of this Agreement shall remain in full force and effect.

Any invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties as closely as possible.

31. Entire Agreement

This Agreement constitutes the entire and exclusive agreement between the Student and Rob Cyber LLC regarding the subject matter herein and supersedes all prior or contemporaneous agreements, understandings, representations, negotiations, communications, or arrangements, whether written or oral, relating to the Programs.

No reliance is placed on any statements, promises, representations, or understandings not expressly set forth in this Agreement. Any amendments or modifications to this Agreement must be made in writing and issued by the Provider in accordance with this Agreement.

32. Waiver

The failure or delay of Rob Cyber LLC to enforce any right, remedy, or provision of this Agreement shall not constitute a waiver of such right, remedy, or provision. Any waiver must be in writing and signed by an authorized representative of the Provider to be effective. No waiver of any breach shall be deemed a waiver of any subsequent breach or of any other provision of this Agreement.

33. Force Majeure

Rob Cyber LLC shall not be liable for any failure or delay in performance under this Agreement resulting from events beyond its reasonable control. Such events include, but are not limited to, acts of God, natural disasters, pandemics, epidemics, fires, floods, earthquakes, war, terrorism, civil unrest, government actions, labor disputes, power failures, internet outages, cybersecurity incidents, or other circumstances beyond the Provider’s reasonable control.

During any force majeure event, the Provider’s obligations under this Agreement shall be suspended for the duration of the event. The Provider shall make commercially reasonable efforts to resume performance as soon as practicable once the force majeure condition has ended.

34. Contact Information

All questions, concerns, notices, refund requests, support inquiries, or other communications regarding this Agreement or the Programs must be submitted through the official support channels provided by Rob Cyber LLC.

The Student agrees to contact the Provider by submitting a support request through the student portal or by using the official contact methods listed on robcyber.com. Communications sent through unofficial channels, including personal social media accounts or third-party platforms, shall not be considered valid notice under this Agreement. Rob Cyber LLC may update its contact methods from time to time, and continued use of the Programs constitutes acceptance of any such updates.

35. Electronic Signatures

The Student agrees that this Agreement may be executed and accepted electronically and that electronic acceptance constitutes a valid and legally binding signature. Electronic records, electronic acknowledgments, and electronic agreements shall be deemed to satisfy any legal requirement for written agreements and signatures. The Student waives any objection to the validity or enforceability of this Agreement based solely on the use of electronic signatures or electronic records.

36. Governing Language

This Agreement is written in the English language, which shall be the controlling language for all purposes. Any translation of this Agreement into another language is provided for convenience only and shall not be binding.

In the event of any conflict, inconsistency, or discrepancy between the English version of this Agreement and any translated version, the English version shall prevail and govern.

37. Right to Refuse Service

Rob Cyber LLC reserves the right, at its sole discretion and at any time, to refuse service, deny enrollment, restrict access, or terminate a Student’s participation in the Programs, with or without notice, to the extent permitted by law.

The Provider may exercise this right for reasons including, but not limited to, violation of this Agreement, abusive or disruptive behavior, unethical or unlawful conduct, misuse of Program materials, threats to platform security, harassment of staff or other Students, abuse of refunds or promotions, or actions that may harm the Provider’s reputation, operations, or community. Exercise of the right to refuse service does not entitle the Student to a refund, credit, or compensation unless expressly required by law.

38. Privacy Policy & Data Practices

Rob Cyber LLC (“Company,” “we,” “us,” or “our”) values the Student’s privacy and is committed to protecting personal information. This section summarizes how information is collected, used, stored, shared, and safeguarded when the Student visits robcyber.com, enrolls in online courses, accesses student portals, or otherwise uses the Provider’s websites, programs, and services (collectively, the “Services”). Use of the Services constitutes consent to these data practices. This section operates in conjunction with the standalone Privacy Policy.

38.1 Information We Collect

The Provider may collect personal information voluntarily provided by the Student, including name, email address, mailing address, phone number, billing information (processed by third-party payment processors), account credentials, support communications, and information submitted through forms, surveys, community platforms, or course enrollment. The Provider may also automatically collect non-personal and technical information such as IP address, browser type, device information, operating system, access times, pages viewed, course progress, platform interactions, and usage data through cookies or similar tracking technologies. In connection with educational services, enrollment status, course completion data, lab or virtual machine usage metadata, and community participation records may also be collected.

38.2 Cookies and Tracking Technologies

Cookies, pixels, and similar technologies may be used to operate websites and platforms, enhance user experience, remember preferences, analyze traffic, monitor performance, and improve content and services. The Student may manage or disable cookies through browser settings, subject to potential limitations in functionality. Additional cookie information may be available at robcyber.com/cookies.

38.3 Use of Information

Collected information may be used to provide access to Services, process payments and enrollments, deliver customer and technical support, respond to inquiries, personalize and improve user experience, analyze usage trends, communicate administrative and service-related updates, enforce agreements and policies, prevent fraud or abuse, protect platform security, and comply with legal obligations.

38.4 No Sale of Personal Information

Rob Cyber LLC does not sell, rent, trade, or commercially exploit the Student’s personal information under any circumstances. Personal information is not shared with third parties for their independent marketing or advertising purposes.

38.5 Third-Party Tools and Service Providers

Limited personal information may be shared with trusted third-party service providers solely to operate and support the Services. These providers may include learning management systems (such as Kajabi), payment processors (such as Stripe or PayPal), email and communication platforms, analytics services, hosting and infrastructure providers, and support or form tools. Such providers are authorized to use information only as necessary to perform services on behalf of the Provider and are required to maintain reasonable security measures. The Provider does not control and is not responsible for the privacy practices of third-party platforms.

38.6 Legal Compliance and Business Transfers

Personal information may be disclosed when required to comply with applicable laws, regulations, subpoenas, court orders, or lawful law enforcement requests, or when necessary to protect the rights, property, safety, or integrity of Rob Cyber LLC, its users, or others. In the event of a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of the transaction, with notice provided where required by law.

38.7 Data Retention

Personal information is retained only for as long as reasonably necessary to provide Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Educational data, platform activity, and virtual machine or lab data are subject to retention limits described elsewhere in this Agreement.

38.8 Data Security

Rob Cyber LLC implements reasonable administrative, technical, and organizational safeguards designed to protect personal information. The Student acknowledges that no method of transmission over the internet or electronic storage is completely secure and that absolute security cannot be guaranteed.

38.9 Student Rights and Choices

The Student may choose not to use the Services or to limit information provided. Cookies may be managed through browser settings, and promotional emails may be opted out of using the unsubscribe link provided. Service-related communications, including account notices and security alerts, may not be opted out of. Depending on jurisdiction, the Student may have rights to access, correct, update, delete, or restrict processing of personal information, subject to verification and legal limitations.

38.10 Minimum Age and Protection of Minors

The Student affirms that they are at least eighteen (18) years of age. The Provider does not knowingly collect personal information from minors and will delete such information upon verification if discovered.

38.11 International Users and GDPR Notice

Rob Cyber LLC is headquartered in the United States. The Student acknowledges that personal information may be transferred to, processed, and stored in the United States or other jurisdictions where service providers operate. EU residents may have rights under the General Data Protection Regulation (GDPR), including rights to access, correct, or delete personal data, subject to applicable law.

38.12 Third-Party Links

Websites or platforms may contain links to third-party websites. This Agreement and Section apply only to information collected by Rob Cyber LLC. The Provider is not responsible for third-party privacy practices.

38.13 Changes to Privacy Practices

The Provider reserves the right to update its Privacy Policy and data practices at any time. Updates will be posted on the Provider’s website, and continued use of the Services constitutes acceptance of the revised terms.

38.14 Access to Privacy Policy and Contact Information

A full copy of the Provider’s Privacy Policy is available at https://robcyber.com/privacy-policy. Questions or requests regarding privacy practices may be submitted through official support channels at https://robcyber.com or by email at [email protected].

39. STUDENT OUTCOMES & EARNINGS DISCLOSURES

39.1 STUDENT JOB PLACEMENT DISCLAIMER

Past performance does not guarantee future results. Every student is responsible for their own career success. Rob Cyber's 21 DAY CYBER course provides Cybersecurity training designed to help students develop practical skills for pursuing roles in IT and cybersecurity. This program is not a guaranteed job placement service, and enrollment should not be viewed as a direct route to employment. We make no promises or guarantees regarding job offers, salaries, interviews, or hiring outcomes. Career success is influenced by a variety of factors including your effort, consistency, prior experience, location, market conditions, and employer requirements — all of which are outside of our control.

Any examples of student success shown on our website or social media represent individual experiences and are not typical or guaranteed outcomes. Additionally, some students do not complete the program, do not apply the training, or may face challenges securing employment even after completing the program. Results vary from student to student, and each student is responsible for their own career outcomes, results, and level of success.

Translation: The 21 DAY CYBER course by itself won’t get you a job. You’ll need additional certifications and IT experience to qualify for Cybersecurity jobs. Since Rob Cyber can’t control the effort level of each student, your success or lack of success is solely dependent on you and how hard you work.

39.2 STUDENT EARNINGS DISCLAIMER

Past performance does not guarantee future results. Every student is responsible for their own career success. Rob Cyber's 21 DAY CYBER course mentions a potential salary of $100,000 Per Year. However, it's important to note that this is an approximation and not a guaranteed income. Entry-level salaries in the Cybersecurity field typically range from $70,000 to $80,000 Per Year, and these figures can vary based on factors such as location, experience, qualifications, and market conditions.

Realistically, 21 DAY CYBER students who secure a job can expect to start with an entry-level salary and progressively work their way up to potentially reach $100,000 Per Year or more. Rob Cyber expresses confidence in advertising this earning potential because it falls well below the median salary of $125,000 Per Year reported for Information Security Analysts by the U.S. Bureau of Labor Statistics (BLS). Translation: If the median salary is $125,000 Per Year, then promoting an earning potential of $100,000 Per Year is not considered false advertising. With all that being said, multiple 21 DAY CYBER students have achieved job salaries of $100,000 Per Year or More.

AGREEMENT ACCEPTANCE LANGUAGE

Affirmative Acceptance. By clicking “Start The Course,” “Join The Academy,” “Start Free Course,” “Enroll,” “Purchase,” “Complete Checkout,” or any other enrollment, registration, or access button, or by submitting payment information or accessing any portion of the Programs, the Student expressly acknowledges that they have read, understood, and agree to be legally bound by the Rob Cyber LLC Online Course Agreement in its entirety.

The Student agrees that such actions constitute affirmative acceptance and a valid manifestation of assent, forming a legally binding contract between the Student and Rob Cyber LLC, equivalent to a handwritten signature.

If the Student does not agree to the terms of this Agreement, the Student must not click any enrollment button, submit payment, or access the Programs.

Contact Email: [email protected]